Cancelling Your Subscription
Two clicks to cancel. You keep access until the end of your billing period.
Two clicks to cancel. You keep access until the end of your billing period.
Visit letsgogames.co.uk/account and log in using the email you signed up with. A login link arrives within a minute.
Tap Manage Subscription. The Stripe billing portal opens in a new tab.
Tap Cancel Plan. Stripe asks you to confirm. Tap Confirm cancellation.
That's it. You'll see "Your plan has been cancelled" and your billing period end date.
Cancellation is end-of-period, not immediate. If you paid for May, you can run games until 31 May. We don't charge you again from June 1.
You'll see a banner in the Host App that says "Your subscription will end on [date]". Cosmetic only - everything still works.
Re-subscribe any time before the period end and your subscription continues without interruption. Open the portal, tap Renew Plan.
If you re-subscribe after the period ended, you'll start fresh - new licence key, new period.